WELCOME TO
THE Wordcatcher Publications WEBSITE TERMS AND CONDITIONS FOR
USE. THESE TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE
AT www.wordcatcherpublications.com. BY ACCESSING THIS WEBSITE
AND/OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS
AND CONDITIONS.
USING THIS WEBSITE INDICATES THAT
YOU ACCEPT THESE TERMS REGARDLESS OF WHETHER OR NOT YOU CHOOSE
TO REGISTER WITH US OR ORDER FROM US. IF YOU DO NOT ACCEPT THESE
TERMS, DO NOT USE THIS WEBSITE.
The www.wordcatcherpublications.com
website is operated by:
Mrs Annette Demet trading as Wordcatcher Publications.
We are not registered for VAT.
Our contact details are as follows:
Trading address: 16 Flesherin,
Point,
Isle of Lewis, Western Isles,
United Kingdom,
HS2 0HE.
General email: info@wordcatcherpublications.com
1. INTRODUCTION
1.1 You will be able to access most areas of this Website without
registering your details with us. Certain areas of this Website
are only open to you if you register.
1.2 We may revise these terms and conditions at any time by updating
this posting. You should check this Website from time to time
to review the then current terms and conditions, because they
are binding on you. Certain provisions of these terms and conditions
may be superseded by expressly designated legal notices or terms
located on particular pages of this Website. If you do not wish
to accept any new terms and conditions after we have given notice,
you should not continue to use this Website.
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2. ORDERING
FROM US
2.1 You are deemed to place an
order with us by ordering via our online checkout process. As
part of our checkout process you will be given the opportunity
to check your order and to correct any errors. We will send you
an order acknowledgement, detailing the products you have ordered.
2.2 Our acceptance of an order takes place when we despatch the
order. We will send you a despatch confirmation by email. When
we despatch the order the purchase contract will be made even
if your payment has been processed immediately, unless we have
notified you that we do not accept your order or you have cancelled
your order.
2.3 We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error;
or
(d) if you do not meet any eligibility criteria set out in our
terms and conditions.
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3. PRICING
3.1 Our prices do not include
VAT as we are not registered for VAT.
3.2 Where we charge separately for packing, carriage and insurance
and other relevant charges, the appropriate rates are set out
in our specified pricing structure shown elsewhere on this Website.
3.3 Our prices are reviewed periodically and the next review will
be on 1/11/2008.
4. CANCELLATION
AND RETURNS POLICY
4.1 If you wish to cancel your
order:
(a) you can notify us by email to returns@wordcatcherpublications.com
before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning
goods to us in accordance with clause 4.2 below.
4.2 You can return goods you have ordered from us for any reason
at any time within 10 days of receipt for a full refund or exchange.
The costs of returning goods to us shall be borne by you.
4.3 Upon receipt of the goods we will give you a full refund of
the amount paid or an exchange credit as required.
4.4 The rights to return the goods to us as referred to in clause
4.3 will not apply in the following circumstances: -
in the event that the product has been used
to any products that we have made or customised specifically for
you
The provisions of this clause 4.4 do not affect your statutory
rights.
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5. LICENCE
5.1 You are permitted to print
and download extracts from this Website for your own use on the
following basis:
(a) no documents or related graphics on this Website are modified
in any way;
(b) no graphics on this Website are used separately from accompanying
text; and
(c) any of our copyright and trade mark notices and this permission
notice appear in all copies.
5.2 Unless otherwise stated, the copyright and other intellectual
property rights in all material on this Website (including without
limitation photographs and graphical images) are owned by us or
our licensors. For the purposes of these terms and conditions,
any use of extracts from this Website other than in accordance
with clause 5.1 above for any purpose is prohibited. If you breach
any of the terms in these terms and conditions, your permission
to use this Website automatically terminates and you must immediately
destroy any downloaded or printed extracts from this Website.
5.3 Subject to clause 5.1, no part of this Website may be reproduced
or stored in any other website or included in any public or private
electronic retrieval system or service without our prior written
permission.
5.4 Any rights not expressly granted in these terms are reserved.
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6.
SERVICE ACCESS
6.1 While we endeavour to ensure that this Website is normally
available 24 hours a day, we will not be liable if for
any reason this Website is unavailable at any time or
for any period.
6.2 Access to this Website may be suspended temporarily and without
notice in the case of system failure, maintenance or repair or
for reasons beyond our control.
7.
VISITOR MATERIAL AND CONDUCT
7.1 Other than personally identifiable
information, which is covered under the Privacy
Policy , any material you transmit or post to this Website
will be considered non-confidential and non-proprietary.
We will have no obligations with respect to such material.
We and our nominees will be free to copy, disclose, distribute,
incorporate and otherwise use such material and all data,
images, sounds, text and other things embodied therein for
any and all commercial or non-commercial purposes.
7.2 You are prohibited from posting or transmitting to or from
this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious,
offensive, pornographic, abusive, liable to incite racial hatred,
discriminatory, menacing, scandalous, inflammatory, blasphemous,
in breach of confidence, in breach of privacy or which may cause
annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or
approvals;
(c) which constitutes or encourages conduct that would be considered
a criminal offence, give rise to civil liability, or otherwise
be contrary to the law of or infringe the rights of any third
party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation,
computer viruses, logic bombs, Trojan horses, worms, harmful components,
corrupted data or other malicious software or harmful data).
7.3 You may not misuse the Website (including, without limitation,
by hacking).
7.4 We will fully co-operate with any law enforcement authorities
or court order requesting or directing us to disclose the identity
or locate anyone posting any material in breach of clauses 7.2
or 7.3.
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8.
LINKS TO AND FROM OTHER WEBSITES
8.1 Links to third party websites
on this Website are provided solely for your convenience. If you
use these links, you leave this Website. We have not reviewed
all of these third party websites and do not control and are not
responsible for these websites or their content or availability.
We therefore do not endorse or make any representations about
them, or any material found there, or any results that may be
obtained from using them. If you decide to access any of the third
party websites linked to this Website, you do so entirely at your
own risk.
8.2 You may not create any links to this Website.
8.3 You shall fully indemnify us for any loss or damage we or
any of our group companies may suffer or incur as a result of
your breach of clause 8.2.
9. REGISTRATION
9.1 To register with www.wordcatcherpublications.com
you must be over eighteen years of age.
9.2 Each registration is for a single user only. We do not permit
you to share your user name and password with any other person
nor with multiple users on a network.
9.3 Responsibility for the security of any passwords issued rests
with you and if you know or suspect that someone else knows your
password, you should contact us immediately.
9.4 We may suspend or cancel your registration immediately at
our reasonable discretion or if you breach any of your obligations
under these terms and conditions.
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10.
DISCLAIMER
10.1 While we endeavour to ensure
that the information on this Website is correct, we do not warrant
the accuracy and completeness of the material on this Website.
We may make changes to the material on this Website, or to the
products and prices described in it, at any time without notice.
The material on this Website may be out of date, and we make no
commitment to update such material.
10.2 The material on this Website is provided “as is” without
any conditions, warranties or other terms of any kind. Accordingly,
to the maximum extent permitted by law, we provide you with
this Website on the basis that we exclude all representations,
warranties, conditions and other terms (including, without
limitation, the conditions implied by law of satisfactory
quality, fitness for purpose and the use of reasonable care
and skill) which but for these terms and conditions might
have effect in relation to this Website.
11.
LIABILITY
11.1 We, any other party (whether
or not involved in creating, producing, maintaining or delivering
this Website), and any of our group companies and the officers,
directors, employees, shareholders or agents of any of them, exclude
all liability and responsibility for any amount or kind of loss
or damage that may result to you or a third party (including without
limitation, any direct, indirect, punitive or consequential loss
or damages, or any loss of income, profits, goodwill, data, contracts,
use of money, or loss or damages arising from or connected in
any way to business interruption, and whether in tort (including
without limitation negligence), contract or otherwise) in connection
with this Website in any way or in connection with the use, inability
to use or the results of use of this Website, any websites linked
to this Website or the material on such websites, including but
not limited to loss or damage due to viruses that may infect your
computer equipment, software, data or other property on account
of your access to, use of, or browsing this Website or your downloading
of any material from this Website or any websites linked to this
Website.
11.2 Nothing in these terms and conditions shall exclude or limit
our liability for (i) death or personal injury caused by negligence
(as such term is defined by the Unfair Contract Terms Act 1977);
(ii) fraud; (iii) misrepresentation as to a fundamental matter;
or (iv) any liability which cannot be excluded or limited under
applicable law.
11.3 If your use of material on this Website results in the need
for servicing, repair or correction of equipment, software or
data, you assume all costs thereof.
11.4 You agree to indemnify us fully, defend and hold us, and
our officers, directors, employees and agents, harmless from and
against all claims, liability, damages, losses, costs (including
reasonable legal fees) arising out of any breach of the terms
and conditions by you, or your use of this Website, or the use
by any other person using your registration details.
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12.
GOVERNING LAW AND JURISDICTION
12.1 These terms and conditions
shall be governed by and construed in accordance with English
law. Disputes arising in connection with these terms and conditions
shall be subject to the exclusive jurisdiction of the English
courts.
12.2 We do not warrant that materials/items for sale on the Website
are appropriate or available for use outside the United Kingdom.
It is prohibited to access the Website from territories where
its contents are illegal or unlawful. If you access this Website
from locations outside the United Kingdom, you do so at your own
risk and you are responsible for compliance with local laws.
13.
MISCELLANEOUS
13.1 You may not assign, sub-license
or otherwise transfer any of your rights under these terms and
conditions
13.2 If any provision of these terms and conditions is found by
any court of competent jurisdiction to be invalid, the invalidity
of that provision will not affect the validity of the remaining
provisions which shall continue to have full force and effect.
13.3 Only the parties to these terms and conditions may seek to
enforce them under the Contracts (Rights of Third Parties) Act
1999.
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PRIVACY POLICY
Wordcatcher Publications is committed to
preserving the privacy of all visitors to our website at www.wordcatcherpublications.com.
Please read the following privacy policy to understand how
we use and protect the information that you provide to us.
By registering or placing an order on this
website, you consent to the collection, use and transfer of
your information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM
YOU
When you visit, register or order products
or services on www.wordcatcherpublications.com you may be asked
to provide certain information about yourself including your
name, contact details and credit or debit card information.
We may also collect information about your
usage of our website as well as information about you from
messages you post to the website and e-mails or letters you
send to us.
To maintain customer service standards and
to assist staff training, we may record and monitor incoming
calls.
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USE OF YOUR INFORMATION
Your information will enable us to provide
you with access to all parts of our website and to supply the
goods or services you have requested. It will also enable us
to bill you and to contact you where necessary concerning your
orders. We will also use and analyse the information we collect
so that we can administer, support, improve and develop our
business.
In particular, we may use your information
to contact you for your views on our services and to notify
you occasionally about important changes or developments to
the website or our services. Further, where you have consented,
we might also use your information to let you know by email
about other products and services which we offer which may
be of interest to you. If you change your mind about being
contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be
accessed by or given to third parties some of whom may be located
outside the European Economic Area who act for us for the purposes
set out in this policy or for other purposes approved by you.
Those parties process information, fulfil and deliver orders,
process credit card payments and provide support services on
our behalf. We may also pass aggregate information on the usage
of our website to third parties but this will not include information
that can be used to identify you.
Where you have consented when providing us
with your details, we may also allow other companies in our
group, to contact you occasionally about products and services
which may be of interest to you. They may contact you by e-mail.
If you change your mind about being contacted by these companies
in the future, please let us know at info@wordcatcherpublications.com.
Finally, if our business enters into a joint venture with or is sold to or
merged with another business entity, your information may be disclosed to
our new business partners or owners.
Countries outside the European Economic Area
do not always have strong data protection laws. However, we
will always take steps to ensure that your information is used
by third parties in accordance with this policy.
Unless required to do so by law, we will
not otherwise share, sell or distribute any of the information
you provide to us without your consent.
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COOKIES
Cookies are small amounts of information
which we may store on your computer.
We do not use cookies on our website.
SECURITY AND DATA RETENTION
We employ security measures to protect your
information from access by unauthorised persons and against
unlawful processing, accidental loss, destruction and damage.
We will retain your information for a reasonable period or
as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held
about you and you may ask us to make any necessary changes
to ensure that it is accurate and kept up to date. If you
wish to do this, please contact us at info@wordcatcherpublications.com.
We are entitled by law to charge a fee of £10 to meet
our costs in providing you with details of the information
we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the
future will be posted to the website and, where appropriate,
through e-mail notification.
CONTACT
All comments, queries and requests relating
to our use of your information are welcomed and should be addressed
to info@wordcatcherpublications.com.
Delivery
Charges
Please note that all prices quoted are inclusive of postage and packaging, for delivery within the United Kingdom by 1st Class mail only.
For all Special Deliveries within United Kingdom, and for deliveries to Europe and the Rest of the World we will e-mail you at the e-mail address submitted to advise you of any further delivery costs prior to adding to your order. On acceptance by you of the delivery costs for your location the order will then proceed.
If your order is returned to us 'undelivered' due to circumstances beyond our control, you will be held responsible for all re-shipping costs.
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